These are posts I have had on the Nitro pages and I am looking for help any where I can find it.

#1 Oh Boy I need help. I downloaded the update 9.56-- and burned the cdr. MyGig recognized the disk and asked if I wanted to update (which I did) and now I get serious error 2020 & serious error 2202. I cannot get the disk to eject or the screen to even open. I have tried pulling the fuse to no avail. The MyGig will re-boot in update mode but will not go past the serious errors. How do I get the disk out? I am burning a new disk and need to get the old one out. I am quite computer savvy and am sure the disk was done properly. Please help! My MyGig is currently a high priced night light

#2 Display will not open. I have tried to do the manual disk removal method but nothing happens. It just resets and tries to install update again and again each time stopping at error 2020 followed by a re-boot and error 2202 and re-boots again. I am at a loss.

#3 I have pulled the fuse and it restarts itself when I put the fuse back in, but with the same errors each time. I have done this more times than I can count and no success. I neglected to finalize the cd that is currently in the disk drive. I think if there is some way to get the disk out and put in a new cd that is finalized it may make a difference. The update process locks out the buttons, though. I have tried the manual cd removal but the front screen will not open. Where would I go to find a technical manual on MyGig? The owners manual is no help whatsoever.

#4 I have gently tried to push & pull the screen slide but it seems to be locked up tight. I am going to see what the dealer tells me tomorrow and then I will be back here tomorrow. I found someone else who had the same problem on Apple computer's forum about a week ago, but they have not posted any fix for the problem. I definitely will post my findings