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Old 07-27-2010, 01:44 PM
rickaren's Avatar
rickaren rickaren is offline
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Join Date: Nov 2006
Location: Indiana
Posts: 9,492
Quote:
Originally Posted by Snowdog View Post
Now I am really confused. Yesterday I talked with a girl who opened a case and sent it to their claims person. I just got a call from him and he said he can't do anything for me since the truck is under warranty and he deals with things that are out of the warranty period. He said he would call the dealer and open an unresolved case once he talks with the service manager. I wonder who you have to talk to to get some help with warranty things? Oh well, we shall see what happens on the 9th.


You should not have to wait till the 9th! You need to contact Chrysler again. Something is not right with all of this.

The existing customer-care line (800-992-1997) will also remain in operation.
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Rick

Nitro Year: 2007 (1 of 113,000 sold)
Nitro Model: R/T 4X4 Stone White
CAT-BACK Exhaust, CAI, Projector Head Lamps
Fully-Equipped w/all factory options
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