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Problems / Dealer Service If you are having problems with your Dodge Nitro and want to discuss it, please do so in here. If you need to talk about service that you may need or have received from a dealership, please do so in here.

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Old 10-19-2012, 05:24 PM
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Radiator vs. coolant?

My 2008 (but purchased in 2009 with 26 miles) Nitro was blowing cold air on the drivers side, but had heat on the passenger side. Brought it to the dealer, who has been the ONLY one to work on the vehicle since I bought it new. They determined the problem was a blockage in a radiator hose - the coolant was like mud, which they said was a result of an interaction between the OE G-05 coolant and the radiator. They also said there was corrosion throughout the cooling system, and that I might need a new heater core, radiator and thermostat . My warranty was up earlier this year and I only have 45,000 miles on my truck. My question: has anyone ever heard of this type of problem? I researched it on the Internet without success and I'm thinking there is something very wrong when the dealer makes me pay to fix a problem for a reaction between their coolant and their radiator. They also suggested I sell my truck to them asap so they can auction it off. Can anyone help? Thanks!
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Old 10-19-2012, 07:44 PM
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Welcome!

Usually this issue is caused with improper setting on the dash or the distribution baffle under the dash. Sure the radiator or heater core could need flushing or a change of coolant might be a good ideal, but that would be because of no heat. Sounds like a Dealer taking advantage of you to me. Find another Dealer or even a repair shop to get a second opinion!

Also it appears they want you to buy another vehicle from them and steal your Nitro that you think needs major repairs. With only 45K miles your Nitro would be considered having low miles.

Hope you don't follow their suggestions and find another source to just have your heater work on the drivers side. I had the same issue when my Nitro R/T was new and it was covered under warranty, and it was with the distribution door/duct-work under the dash near the floor. They ordered all new parts and installed to correct a know factory issue at the time.

Hope this helps out and please let us know how it works out for you, and Good Luck!
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Nitro Year: 2007 (1 of 113,000 sold)
Nitro Model: R/T 4X4 Stone White
CAT-BACK Exhaust, CAI, Projector Head Lamps
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Old 10-20-2012, 08:50 AM
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Regarding your message...

Thank you!
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Old 10-20-2012, 08:45 PM
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Welcome to the forum. I agree with Rick 100% here, and it really bothers me when I hear things like this. I am lucky enough to have a good dealer that I can trust. It could be a bad blend valve, or one of the doors in the ducting is stuck. If your dealer has serviced your truck since new, they would know that it is the original coolant. Get a second opinion; and then initiate a complaint against your dealer, through Chrysler. At this jesture, I'm sure that they would abide by your wishes. Good luck.

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2011 Nitro Heat 4x4: Bright Silver Metallic, Dark Slate Gray; Customer Preferred Package 24C; Trailer Tow Group; Hood-to-Fender Stripes; Navus 2; Uconnect.
MODS: Sunroof; S/S Nerf Bars; Mopar CAI, Pedal Kit, Chrome Rear License Plate Brow, Chrome Exterior Package, Production Style Cross Bars, Deluxe Molded Splash Guards, Cargo Security Cover, Door Sills & 3.7L Emblem; Media Center 430; Kicker Speakers, Sub and Amps; Carbon Fiber Dash Kits; Heated Katzkin Leather.
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Old 10-22-2012, 11:55 AM
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Thanks!

I will definitely bring my Nitro to a different dealership and see what they say - I appreciate the advice! I'll let you know what happens.....
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Old 11-13-2012, 02:20 PM
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Hi again! I brought my Nitro to another dealer and they told me I need to replace the heater housing unit. They checked the heater core and said it was fine, so they have no idea what the other dealership was thinking. Even though my warranty has expired, they are going to only charge me 15% of the full cost of the repair ($200.00 versus $1300), so I think that's a pretty good deal. Hopefully, this will fix the problem. Thanks for helping!
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Old 11-13-2012, 04:10 PM
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Quote:
Originally Posted by RedNitroGirl View Post
Hi again! I brought my Nitro to another dealer and they told me I need to replace the heater housing unit. They checked the heater core and said it was fine, so they have no idea what the other dealership was thinking. Even though my warranty has expired, they are going to only charge me 15% of the full cost of the repair ($200.00 versus $1300), so I think that's a pretty good deal. Hopefully, this will fix the problem. Thanks for helping!
Just for reference (and to help understand what your issue was) would you please post the factory part # this Dealer replaced for you (should be on your paid receipt), to correct your issue. Thanks and good luck and thanks for the follow-up.
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Nitro Year: 2007 (1 of 113,000 sold)
Nitro Model: R/T 4X4 Stone White
CAT-BACK Exhaust, CAI, Projector Head Lamps
Fully-Equipped w/all factory options
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Old 11-13-2012, 06:28 PM
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Quote:
Originally Posted by rickaren View Post
Just for reference (and to help understand what your issue was) would you please post the factory part # this Dealer replaced for you (should be on your paid receipt), to correct your issue. Thanks and good luck and thanks for the follow-up.
x2. I'm thinking that it might be a piece of the ducting. If I were you, take the invoice to your original dealer. Demand to see the owner, and demand you want some kind of compensation. You might get a new Viper, if you are lucky!

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2011 Nitro Heat 4x4: Bright Silver Metallic, Dark Slate Gray; Customer Preferred Package 24C; Trailer Tow Group; Hood-to-Fender Stripes; Navus 2; Uconnect.
MODS: Sunroof; S/S Nerf Bars; Mopar CAI, Pedal Kit, Chrome Rear License Plate Brow, Chrome Exterior Package, Production Style Cross Bars, Deluxe Molded Splash Guards, Cargo Security Cover, Door Sills & 3.7L Emblem; Media Center 430; Kicker Speakers, Sub and Amps; Carbon Fiber Dash Kits; Heated Katzkin Leather.

Last edited by dhh3; 11-13-2012 at 06:30 PM.
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Old 11-20-2012, 12:55 PM
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Part replacement

The second dealer replaced the heating housing unit (part #68004022-AA) and guess what? I have heat! I am going to call the first dealer and ask them to refund the $400.00 I spent to not have the problem fixed.

Thanks!
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Old 11-20-2012, 06:45 PM
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Quote:
Originally Posted by RedNitroGirl View Post
The second dealer replaced the heating housing unit (part #68004022-AA) and guess what? I have heat! I am going to call the first dealer and ask them to refund the $400.00 I spent to not have the problem fixed.

Thanks!
Great News! Thanks for the follow-up. It never made any sense since you had heat (right-side) that you would need what the first Dealership recommended like a radiator, thermostat, heater core and so on for some big repair bucks. If you were experiencing no heat, maybe. Glad you got the issue addressed at a fair price and now have a Dealer that you can trust for any future service. Good Luck in the future with your Nitro, too.
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Nitro Year: 2007 (1 of 113,000 sold)
Nitro Model: R/T 4X4 Stone White
CAT-BACK Exhaust, CAI, Projector Head Lamps
Fully-Equipped w/all factory options
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