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One customer returned a GM car
One customer returned a GM car during 60-day guarantee, Lutz says
Posted Thursday, Oct 15, 2009, 3:49 pm in Employee News
Since launching its money-back-guarantee program, General Motors Co. has had one customer return a vehicle, GM Vice Chairman Bob Lutz said and the Automotive News reported.
GM has sold about 150,000 vehicles since the program began, the trade paper said. Of that, just over 100 customers have opted to take a 60-day money-back guarantee, Lutz said. The rest turned down that option and instead took a $500 cash incentive, the Automotive News said.
“Out of hundreds of thousands, the people who’ve selected the 60-day guarantee were in the hundreds,” GM’s marketing chief said during a media event. “We have had one substantiated return of a vehicle.” (Automotive News)
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Rick
Nitro Year: 2007 (1 of 113,000 sold)
Nitro Model: R/T 4X4 Stone White
CAT-BACK Exhaust, CAI, Projector Head Lamps
Fully-Equipped w/all factory options
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