Nothing but headaches.... - Dodge Nitro Forum
Problems / Dealer Service If you are having problems with your Dodge Nitro and want to discuss it, please do so in here. If you need to talk about service that you may need or have received from a dealership, please do so in here.

 
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post #1 of 2 (permalink) Old 08-20-2010, 01:25 PM Thread Starter
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Join Date: Aug 2010
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Angry Nothing but headaches....

Purchased my Nitro R/T (certified w/ 11,000 miles) still under warranty w/ extended warranty purchased, excessive noise w/ brakes and a constant "low muffed whistling noise" after vehicle has been driven and is warmed up (occurs when slightly accelerating from stop position). My car has been in the shop at least 6 times since last November for various mechanicl problems. The dealership where the vehicle was purchased, repeatly has denied to fix any problems associated w/ it stating these are drive train noises associated w/ this Dodge and that the brake noise is also associated w/ Dodge vehicles. The dealership did end up replacing rear differential ( "O" rings were out of manufactures specs causing vehicle to "hum" at high speeds. This was only done after a Chrysler technician pointed it out to the service manager. Just had drums resurfaced, pads, calibers etc. to stop the brake noise (under warranty after repeated trips to purchasing dealership) I was further told by above service manager that my vehicle has "oversized brakes , drums, calibers on a undersized car. Its your right to pursue legal matters if you want, we will not fix it" I now am using another dealership since the car was certified. Still have the "whistling noise" I can't even look at the car w/o getting sick to my stomach.
PS: assigned a case worker from Dodge help line, hopefully she has passed this on to corporate to see how a first time Dodge customer was treated.....

Last edited by copmanjoe; 08-20-2010 at 01:31 PM.
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post #2 of 2 (permalink) Old 01-13-2011, 01:50 AM
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I'm beginning to realize that finding a dealer that is reputable and will look after you properly (service, warrantee etc) is the most important thing when it comes to buying a car.
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