Chrysler's behind, but improving
Chrysler's score improved by 9 to 142 while Dodge's score improved 15 points to 141. The industry average is 118 problems per 100 vehicles after customers own the vehicle for 90 days.
Also, J.D. Power ranked the Dodge Durango SUV and Dodge Dakota pickup first in their class.
Saenz said many of the problems plaguing Jeep are related to the four-door Jeep Wrangler Unlimited, which is noisier than many new customers anticipated, and also has a roof that can leak. Chrysler is making progress on the leak, Saenz said.
Sargent said quality improvement efforts take time.
"They really need to go back beyond the plants ... because most of the problems we see these days are actually designed into the vehicle in the first place."
Article:Chrysler's behind, but improving | Freep.com | Detroit Free Press
Nitro Year: 2007 (1 of 91,815 sold in 07)
Nitro Model: R/T 4X4 Stone White
CAT-BACK Exhaust, CAI, Projector Head Lamps
Fully-Equipped w/all factory options