New Vehicle Order Tracking System - Dodge Nitro Forum
Chrysler/Dodge/Jeep News Find out the latest scoop here!

 
LinkBack Thread Tools Display Modes
post #1 of 1 (permalink) Old 09-26-2011, 08:15 AM Thread Starter
Super Moderator
 
rickaren's Avatar
 
Join Date: Nov 2006
Location: Indiana
Posts: 22,746
Garage
Thumbs up New Vehicle Order Tracking System

Chrysler Group Launches New Vehicle Order Tracking System

September 26, 2011

Today, Chrysler Group pulls the wraps off its first consumer-focused, self-service system that allows customers to track the production progress of their new Chrysler, Jeep, Dodge or Ram vehicle.

The Vehicle Order Tracking System can be accessed at each of the brand sites using the same URL format:

http://www.Chrysler.com/vots

http://www.Jeep.com/vots

http://www.Dodge.com/vots

http://www.RamTrucks.com/vots



To use the VOTS, customers need to give their email address, their first name and last name (along with typical required information) to the dealer sales person when the order is being filled out. Giving the dealer your email address will enable you to receive the VIN via email once it is generated.

If, for whatever reason, you do not give the dealer your email address when the order is being filled out, you're still in good shape. Simply contact your sales person and ask him/her to add your email to the order.

If you're the type who doesn't like to receive emails, again, you're in good shape. After receiving your order confirmation and VIN, you can opt out of future dealer emails but still have access to VOTS.

Customers will receive just three emails about their new vehicle once they leave the dealer:

Order confirmation
Production Scheduled, and the email will include a link to the VOTS site, plus their VIN
Shipment confirmation

As you can see in the image below, you need the final eight digits of the VIN, plus your first and last name used in the dealer order to check the progress of your new Chrysler, Jeep, Dodge and/or Ram.



Once customers receive their VIN, they can check in on their new addition at any time to see which of the eight production stages* (example below) their "baby" is in:

Confirmation (also notified via email)
Production scheduled (also notified via email)
Frame
Paint
Trim
Final Inspection
Shipment (also notified via email)
Delivery





These first features are just the beginning as Chrysler Group will regularly update the site. Among the future updates is the addition of pop-up messages for information related to specific vehicles, like if there's a delay in production or other changes and new information.



*Of course, the first two stages will be cleared before customers are emailed their VIN.

Rick

Nitro Year: 2007 (1 of 91,815 sold in 07)
Nitro Model: R/T 4X4 Stone White
CAT-BACK Exhaust, CAI, Projector Head Lamps
Fully-Equipped w/all factory options
rickaren is offline  
Sponsored Links
Advertisement
 
Reply

  Dodge Nitro Forum > Dodge Nitro News & Polls > Chrysler/Dodge/Jeep News

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Dodge Nitro Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in











Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Similar Threads
Thread Thread Starter Forum Replies Last Post
Mopar® Introduces Electronic Vehicle Tracking System rickaren Chrysler/Dodge/Jeep News 0 09-27-2010 07:33 AM
BMW: Built-to-Order Only (your next car) rickaren Off-Topic Discussion 0 05-14-2010 10:56 AM
Order a Vehicle:“Cash for Clunkers” rickaren Chrysler/Dodge/Jeep News 4 08-17-2009 02:43 PM
Tracking Your Order [email protected] Chrysler/Dodge/Jeep News 3 12-01-2006 04:57 PM
Mine's on order B)NES Chrysler/Dodge/Jeep News 9 10-03-2006 02:56 PM

Posting Rules  
You may not post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome