RAM: Consumer Reports recomendation - Dodge Nitro Forum
Chrysler/Dodge/Jeep News Find out the latest scoop here!

LinkBack Thread Tools Display Modes
post #1 of 1 (permalink) Old 10-27-2009, 04:00 PM Thread Starter
Super Moderator
rickaren's Avatar
Join Date: Nov 2006
Location: Indiana
Posts: 22,860
RAM: Consumer Reports recomendation

Betts: Ram earned Consumer Reports’ recomendation

Posted Tuesday, Oct 27, 2009, 5:31 pm in Company Comments Off

Last modified on Tuesday, Oct 27, 2009, 5:42 pm.

Doug Betts, Senior Vice President—Quality, sent the following note to employees today:

Consumer Reports magazine announced today the results of their 2009 Annual Reliability Survey. I am pleased to tell you that Consumer Reports has recommended the four-wheel drive version of the all-new Ram 1500 pickup, citing its road test scores and reliability ratings.

We were expecting that getting a recommendation for Ram would be a close call, but it was due to all of your efforts that we received this acknowledgement. The Chrysler team worked very aggressively to improve factory quality, put design fixes into production and repair vehicles at dealers before getting into the customers hands, as well as other measures to minimize any inconvenience that our customers might see. These measures and the fundamental great design of the product have given us our only recommended vehicle on the list.

While we can take great pride in this achievement, we know there is still lots of work to be done. Obviously, we still have many products that are not recommended by Consumer Reports due either to inadequate road test scores or below average reliability.

Remember that Consumer Reports uses a three year window of vehicles in order to judge reliability, so the 30 percent improvement we have made in warranty claims over the past 18 months will take some time to appear in their annual reliability surveys. For that reason, changing the reliability rating for our new vehicles in Consumer Reports will take a long time. We have to stick to our jobs and continue to drive improvement every day. In fact it is clear that we have to continue to change the ways we work and become even more aggressive. The competitors are not sitting still waiting for us to catch them.

Consumer Reports is considered to be one of the most credible sources of information for consumers. Success in this measure will drive better business results for Chrysler in the future, if we invest the time, the effort, and the intelligence of all of the Chrysler team into this objective.


Nitro Year: 2007 (1 of 91,815 sold in 07)
Nitro Model: R/T 4X4 Stone White
CAT-BACK Exhaust, CAI, Projector Head Lamps
Fully-Equipped w/all factory options
rickaren is online now  
Sponsored Links

  Dodge Nitro Forum > Dodge Nitro News & Polls > Chrysler/Dodge/Jeep News

Quick Reply

Register Now

In order to be able to post messages on the Dodge Nitro Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Please enter a password for your user account. Note that passwords are case-sensitive.


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode

Similar Threads
Thread Thread Starter Forum Replies Last Post
Asians top auto reliability rickaren Chrysler/Dodge/Jeep News 0 10-27-2009 02:12 PM
Chrysler Group LLC reports August U.S. Sales Increases rickaren Chrysler/Dodge/Jeep News 1 09-01-2009 11:43 AM
June Consumer Incentives rickaren Chrysler/Dodge/Jeep News 0 06-02-2009 06:06 PM
Employee Letter Concerning Consumer Report rickaren Chrysler/Dodge/Jeep News 0 02-27-2009 03:57 PM
Chrysler LLC Reports August 2008 U.S. Sales rickaren Chrysler/Dodge/Jeep News 0 09-03-2008 08:19 PM

Posting Rules  
You may not post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

For the best viewing experience please update your browser to Google Chrome