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post #1 of 1 (permalink) Old 10-29-2014, 08:50 AM Thread Starter
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Recall Alert: Dodge Durango/ Jeep Grand Cherokee

Statement: Software Upgrade

October 29, 2014 , Auburn Hills, Mich. -

Chrysler Group is voluntarily recalling an estimated 184,186 SUVs globally, to upgrade software that helps manage Electronic Stability Control (ESC).

Following an investigation prompted by field data, Chrysler Group engineers discovered a debris cover protecting a certain circuit board may inadvertently disrupt a communication line and disable ESC.

The Company is unaware of any related injuries or accidents.

The software upgrade restores proper communication and preserves ESC function.

Affected customers will be notified next month and advised when they may schedule service, the cost of which will be borne by Chrysler Group.

The campaign covers certain model-year 2014 Dodge Durango and Jeep Grand Cherokee SUVs. An estimated 132,223 are in the U.S.; 8,871 are in Canada; 4,742 are in Mexico and 38,350 are outside the NAFTA region.

Customers with questions may call Chrysler Group’s Customer Information Center at 1-800-853-1403.


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