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"Even before these products were launched, we did some soul searching," Gilles said.

That soul-searching included talks with dealers and employees about what was wrong and what could be done to fix the interiors, he said.

As part of the redesign, Chrysler hired a consultant who helped develop grainy, European style textures for Jeep's two smallest vehicles.

Also, Gilles said, the "doors have been softened in the elbow contact area" and other places.


Chrysler to upgrade interiors of 2 Jeeps - AutoWeek Magazine
 
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