Published on May 18, 2017
For hundreds of FCA dealers across the country, giving good customer service has not only helped build a strong customer loyalty, but recognition from the company. Launched in 2015, the FCA Customer First Award recognizes dealers like one of this year's recipients, the Snethkamp Automotive Family in Metro Detroit, for "achieving the highest level of Customer Experience Recognition."
Does anyone else notice that the auto trans seems to have a hard time finding the right gear sometimes? It feel as though (when decelerating) that it almost skips a gear and makes the change feel a lot harsher.
Driving my 2008 Dodge Nitro and all of a sudden a clunk sound and the it seems to be out of gear.
i stop and pull over and shut the car off and drive away.......it does this from time to time. Dealer service dept
cant seem to find the problem....can someone help me?
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In todays case study we are looking at a 2007 dodge Nitro with a 3.7l v6 engine. The vehicle is running rough, jerking and smoking from the tailpipe. The check engine light is flashing and using a scan tool to read trouble...
Christian Brothers Automotive and Les Schwab Tire Centers lead the pack in terms of general customer satisfaction.
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Wondering where to get your car serviced? As vehicles get older and warranties expire, owners increasingly look beyond the dealership for repairs. So...
When retrieving Dodge check engine light codes with an OBD II scan tool, proceed as follows:
1. Connect scan tool to the 16-pin data link connector (DLC) located near the steering column. The connector may have a removable cover.
2. Turn the ignition on.
3. Follow scan tool manufacturer's...