I feel your pain. It sucks when you have to deal with a dealer like this. It's no wonder that dealers get a bad wrap when this stuff goes on. I remember that someone on the jeepcommander forum had issues with a dealer in your area. I guss I am one of the lucky ones with a dealer I can trust. Good luck in whatever you do. Age and sex should not matter in any business transaction, but that is the way this country runs!