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Kudos to my Dealership!

2629 Views 3 Replies 4 Participants Last post by  AVONDALETMJDODGE
I have only had my Nitro for 2 days. Yesterday, my wife spotted something. on the headliner on the rear passenger side, there is a scuff the size of a quarter, with threads hangng down. It was marked with a piece of red tape. I took it to the dealer today. With no problems, they are going to order a whole new headliner, and replace it. They will even throw in a loaner car. Now that is service, and I am really satisfied.

There is one other thing my wife has noticed (she is very observant :D )

The passenger side, front seatbelt. She says when the car is in motion, it locks up. She has to unbuckle it to reposition it for comfort. Is this normal? The driver seat does not do this.
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Rickster said:
The passenger side, front seatbelt. She says when the car is in motion, it locks up. She has to unbuckle it to reposition it for comfort. Is this normal? The driver seat does not do this.
i have been wondering this as well becasue i have been some cars wher this is the case and others wher it does not lock up (un less you are doing a panic/hard stop)
Your dealer did a great job during delivery! How come he didn't notice it?
I had a 05 PT Cruiser that the passenger seat belt did as you say. They replaced it and it still would lock going down thee road. I say it is not normal. I heard of one instance where the belt locked and kept tighting up on a child and the owner had to cut it with a knife to get her out.
This is a problem in the ram truck 06 when a child is in the seat the belt would keep getting tighter to the point where you wouldnt be able to release it. In some cases it had to be cut. Daimler Chrysler issued a recall on it and held thousands of vehicles on lots from being delivered till the recall was performed.
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