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Jeep Wrangler JL, Other FCA Vehicle Owners Still Experiencing Uconnect Issues

Feb 20, 2018

Fiat Chrysler Automobiles (FCA) pushed out an over-the-air update to the Uconnect infotainment system in new 2017 and 2018 vehicles on February 9, and despite the brand claiming to have a fix, it seems that many are still experiencing issues.

The UconnectCares Twitter account, which is the official account run by FCA for Uconnect customer service has been keeping customers updated on the situation, first acknowledging it on February 12 with a tweet. “Certain 2017 and 2018 Uconnect systems may experience a reboot every 45-60 seconds. Our Engineering teams are investigating the cause and working towards a resolution. We will post here as soon as more information is available and apologize for the inconvenience.”

Specifically, the problem affects owners with the 8.4-inch screen Uconnect 4C NAV system, available in the new Jeep Wrangler JL along with just about every product sold by Dodge, Chrysler, and Fiat.

Many owners took to Twitter to vent their frustrations. Some report incessant re-booting of the system, others that certain infotainment features aren’t working, or even that the radio turned on by itself and drained the battery when the vehicle was shut off.
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