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Statement: Water-Shield Installation

June 24, 2015 , Auburn Hills, Mich. -

FCA US LLC is voluntarily recalling an estimated 99,436 SUVs in the U.S. to install shields that protect their power liftgate control modules, and related components, from moisture.

FCA US LLC began an investigation after learning of a reported vehicle fire. The probe revealed power liftgate control modules in certain SUVs may be inadvertently exposed to water.

This may cause a short-circuit, creating a fire hazard. However, the Company is unaware of any related injuries or accidents.

The campaign affects model year 2014 and 2015 Jeep Cherokee SUVs, but is limited to vehicles equipped with power liftgates.

An estimated 13,195 customers are affected in Canada, along with an estimated 2,406 customers in Mexico and 48,966 outside the NAFTA region. The estimated total recall population is 164,003.

All affected customers will be advised when they may schedule service. If the modules show signs of water exposure, they will be replaced. All recall-related work will be performed free of charge.

In the interim, the cargo areas of 2014-15 Cherokees equipped with power liftgates should be monitored and kept dry. Customers with questions may call the FCA US Customer Information Center at 1-800-853-1403.
 

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One local man's car erupted in flames.

Chrysler issues recall because of combustion risk
Chrysler voluntarily recalls nearly 100,000 SUVs in the United States

Sep 24, 2015


PALM COAST, Fla. —An automatic feature on many SUVs is supposed to make drivers' lives easier, but there is a defect for some Chrysler drivers that could be causing spontaneous combustion in some vehicles.

One local man's car erupted in flames.




Robert Calabrese was enjoying sun and the sea air when he got a call telling him his Jeep was on fire.

"It certainly put a damper on my day at sea sitting in the sun and relaxing," Calabrese said.

The retired police officer was on a cruise when he was told his 2015 Chrysler Jeep Latitude, which had been sitting in his driveway, mysteriously went up in flames.

WESH 2 News asked Calabrese what his first thought was upon finding out the news.

"I hope I have insurance to cover it," Calabrese said.

Pictures taken by a neighbor show the Jeep he bought brand new six months ago, engulfed in flames. The fire appeared to have started from the rear of the vehicle.

In a recall letter, Chrysler warned about a problem with the automatic lift gate controls that could allow water to get inside and "become inoperative and/or cause fire."

"It says there's no remedy at this time because we don't have any parts, wait for a second letter, which told me this thing really isn't urgent," Calabrese said.

"That's the most dangerous situation that you could ever be put in," said Larry Perry, a local mechanic.

Perry said if the connector had a waterproof seal, it never would have happened.

WESH 2 News Investigates contacted Chrysler and the company confirms there was no seal, but said because of its location, the company didn't think it would be needed.

"These are vehicles. Until they're repaired or fixed, you don't want to park them not only inside your garage, nowhere near your house," Perry said.

Nationwide, Chrysler said it is aware of 10 possible fires related to this problem.

The automaker is voluntarily recalling nearly 100,000 SUVs in the United States to protect the lift gate controls from moisture, which could cause a short circuit leading to a fire.

The recall impacts 2014 and 2015 Jeep Cherokee SUVs with power lift gates.

"God forbid if my sister would have driven my car earlier that day, it was wet and she put it in the garage. I would have lost my house," Calabrese said.

Calabrese said it will cost thousands of dollars just to repair his driveway.

Chrysler said it is unaware of any injuries or accidents related to this defect.

Chrysler is looking into what happened to the Jeep and said replacement parts are expected to be available Oct. 12. The company tells WESH 2 News the defect was unanticipated and it regrets any inconvenience to customers.

The following is a statement attributed to FCA US LLC (Fiat Chrysler Automobiles)

Safety defects are, by definition, unanticipated. Despite the industry’s best efforts to predict vehicle performance, unforeseen driving conditions and outcomes arise. Launching a safety recall demands complex engineering and close coordination with NHTSA. It may entail the design, development, validation and procurement of new components for which new service protocols must also be developed and tested. FCA US regrets any inconvenience a recall may cause its customers. However, such campaigns are vital to customer safety and the Company is committed to their completion.
SOURCE
 

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Recall Alert: 2015 and 2016 Jeep Cherokee SUVs

Statement: Moisture Shield Upgrade

December 18, 2015 , Auburn Hills, Mich. -

FCA US LLC is voluntarily recalling an estimated 32,784 SUVs in the U.S. to install improved shields that better protect their power liftgate control modules, and related components, from moisture.

Shields used for vehicles produced after Feb. 18, 2015, functioned as a moisture barrier for the bottom sections of liftgate control modules. The intent was to protect the modules from the most likely sources of moisture exposure, a condition that may lead to short-circuit, creating a fire hazard.

But two complaints involving vehicles in this population led to an FCA US investigation. The probe determined improved shields developed for a June recall affecting vehicles produced before Feb. 18, provide greater protection.

http://media.fcanorthamerica.com/newsrelease.do?id=16706&mid=431

FCA US is unaware of any related injuries or accidents. This latest campaign affects certain model-year 2015 and 2016 Jeep Cherokee SUVs, but is limited to vehicles equipped with power liftgates.

An estimated 10,138 customers are affected in Canada, along with an estimated 924 in Mexico and 11,841 outside the NAFTA region.

All affected customers will be advised when they may schedule service. If the modules show signs of water exposure, they will be replaced. All recall-related work will be performed free of charge.

In the interim, the cargo areas of 2015 Cherokees equipped with power liftgates should be monitored and kept dry. Customers with questions may call the FCA US Customer Information Center at 1-800-853-1403.
 

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Recall Alert: 2015-2016 Jeep Cherokee

RECALL Subject : Liftgate Module Short due to Water Leak

Report Receipt Date: DEC 09, 2015
NHTSA Campaign Number: 15V826000
Component(s): ELECTRICAL SYSTEM , STRUCTURE
Potential Number of Units Affected: 32,784


Manufacturer: Chrysler (FCA US LLC)

SUMMARY:

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
CONSEQUENCE:
A short circuit in the module increases the risk of a fire.
REMEDY:
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67.
 
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