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Statement: Suspension-component Inspection/Replacement

June 28, 2015 , Auburn Hills, Mich. -
FCA US LLC is advising approximately 65 SUV owners in the U.S. to stop driving their vehicles.

The SUVs, assembled earlier this month, are being recalled because they may have been inadvertently equipped with improperly heat-treated suspension components. This condition, which was not apparent during the assembly process, could lead to component breakage, rear-end instability and/or reduced braking power.

FCA US is unaware of any related injuries, accidents or customer complaints.

The component supplier discovered a potential problem during an internal quality review. FCA US was alerted, launched an investigation to determine if any vehicles were affected and, out of an abundance of caution, halted vehicle shipments from its assembly plant.

Production has since resumed with components that adhere to the Company’s strict manufacturing specifications.

Additional vehicles numbering approximately 7,690 are also subject to recall because they were built during the same eight-day period as the 65 in the field. However, because the supplier’s production anomaly was detected quickly, the number of vehicles actually affected by the suspect components is estimated to be no more than 13 percent of the total.

Further, the larger population is limited to vehicles that are not yet in service. They are in dealer hands or are in transit to dealers. Their locations are precisely known. All will be inspected and serviced – if necessary– before delivery or sale.

FCA US is phoning those customers who have taken delivery to arrange on-site vehicle inspections. If an inspection determines a vehicle is equipped with a suspect component, the vehicle will be transported to a dealership for service.

In the interim, owners of new Grand Cherokee or Dodge Durango SUVs may determine if their vehicles are in the recall population by entering their vehicle identification numbers in the online search engines at Safety Recall Information | MOPAR or https://vinrcl.safercar.gov/vin/.

A vehicle identification number, or VIN, can be found at the base of a vehicle’s windshield – on the driver’s side – or on the placard affixed to the driver’s-side doorjamb. The placard also indicates when the vehicle was assembled.

Included in the recall are model-year 2015 Jeep Grand Cherokees and Dodge Durango SUVs assembled from June 12 through June 20. While 5,608 are believed to be in the U.S., it’s estimated that 255 are in Canada and 65 are in Mexico. An estimated 1,829 are destined for markets outside the NAFTA region, but they have not been shipped and await inspection.

Customers with questions or concerns may call the FCA US Customer Care Center at 1-800-853-1403.
 

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Discussion Starter #2
RECALL Subject : Rear Lower Control Arm may Fracture

Report Receipt Date: JUN 26, 2015
NHTSA Campaign Number: 15V407000
Component(s): SUSPENSION
Potential Number of Units Affected: 5,608


Manufacturer: Chrysler (FCA US LLC)
SUMMARY:
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. Due to a manufacturing error, the affected vehicles have rear lower control arms that may fracture.
CONSEQUENCE:
If the rear lower control arm fractures, the vehicle may have a sudden change in ride height, rear end instability and/or reduced braking, increasing the risk of a crash.
REMEDY:
Chrysler will notify owners, and dealers will inspect the vehicles and replace any affected rear lower control arms, free of charge. The recall is expected to begin August 10, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised not to drive their vehicle until it has been inspected at the owner's location. Vehicles will be towed to dealers for repairs as necessary.
 

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Discussion Starter #3
Recall Supersedes the June 2015 Recall

Lower control arm problems cause second recall of Jeep Grand Cherokee and Dodge Durango SUVs.

08/22/2015

Fiat Chrysler is recalling almost 5,700 trucks and SUVs in two recalls, the majority for the second time to repair lower control arm problems.
Jeep Grand Cherokee, Dodge Durango

About 5,485 model year 2015 Jeep Grand Cherokee and Dodge Durango SUVs might have rear lower control arms that received the wrong heat treatment. Chrysler says the problem is bad enough to cause the arms to break and cause a loss of driver control.

The automaker recalled the SUVs less than two months ago for the exact same problem and says this recall supersedes the June 2015 recall.

Fiat Chrysler says if the rear lower control arm fractures, a driver can expect a change in height of the SUV, and a loss of braking ability and rear-end stability.

As in the June recall, the 2015 Jeep Grand Cherokee and Dodge Durango SUVs were built June 12, 2015, to June 20, 2015.

Owners of the SUVs should have received recall notices describing that Chrysler dealers will inspect and replace the lower control arms. Again, this recall supersedes the previous control arm recall and owners will need to go through the process at least one more time.

If you own one of the Jeep Grand Cherokee or Dodge Durango SUVs and have questions, contact Fiat Chrysler at 800-853-1403 and refer to recall number R38.


SOURCE
 
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