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Mazda will recall its former Tribute crossover for problems with corrosion.

06/04/2014

Mazda says that 2001-2004 Tributes that operate in salt-belt-states for extended time periods are prone to excessive corrosion of the front subframe. Over time, exposure to road rock salt, calcium and magnesium chloride as well as liquid sodium, all of which are used during winter to clear roadways of ice and snow, forms a solution that eats away at the subframe, resulting in the possibility of the front lower control arms separating from the vehicle at the subframe mounting area. Should this happen, it can result in dramatic diminished control of a vehicle's direction, heightening the possibility of a crash.



The fix

Mazda dealers will inspect owner's vehicles for subframe condition, if the lower control arm is either separated from the subframe or found to be close to separating, dealers will install a new subframe and reinforcement cross-brace to ensure steering control in the event of the lower control arms separating. If the subframe is found to be intact and in good condition, dealers will install just the cross brace to ensure steering control in the event of the lower control arms separating.

Mazda has a reimbursement plan in place in the event you have already paid for the subframe to be replaced on your vehicle. Just call Mazda customer service and ask for a "Reimbursement Application Form" fill it out and mail it back, allow 6-8 weeks for processing.



Vehicle eligibility

Mazda is sending recall notices to owners of affected vehicles. However, if you bought your vehicle recently either from a dealer or private individual, Mazda may not yet have your contact info, so call your local Mazda dealer with your vehicle's VIN (Vehicle Identification Number) and have them run it in their database to see if your vehicle is involved in this action from Mazda. For more info you can call Mazda customer service at 1-800-222-5500 or NHTSA at 1-888-327-4236.
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