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Recall Alerts: Fiat Chrysler Automobiles (244)

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Chrysler Ignition Switches Are Investigated


Concern over the safety of ignition switches in vehicles is spreading beyond General Motors.

The National Highway Traffic Safety Administration is investigating about 1.2 million Chrysler minivans and sport utility vehicles over a concern that jostling the ignition key could accidentally turn off the engine and disable the air bags.

The issue appears similar to the defect that has thrown General Motors into turmoil and forced it to recall millions of vehicles for a defect the that automaker has admitted is linked to at least 13 deaths.

The Chrysler action — pertaining to Jeep Commanders and Grand Cherokees; Grand Caravan and Town and Country minivans; and Journey sport utility vehicles — comprises two investigations.

The first covers about 525,000 Jeep Commanders from the 2006 and 2007 model years, and Jeep Grand Cherokees from the 2005 and 2006 model years, according to a report published Wednesday on the agency’s website.

The agency says it has received at least 32 complaints from the Jeep owners say that the driver’s knee hit the ignition key.

“This causes the engine to shut off, affects power steering and brakes and may potentially result in the vehicle’s air bags not deploying during a frontal crash,” the report said.

Some of those complaints were filed with the safety agency at least six years ago.

“This has happened four times now,” wrote one owner in a complaint filed in June 2008. “I was driving my one-year-old son to the babysitter’s house. My knee bumped the key as I was approaching a turn, shutting off the vehicle/power steering. So, I kept going straight and nearly crashes. Luckily I slammed the brakes and stopped just in time.”

The second action covers about 700,000 Grand Caravan, Town and Country minivans and the Journey sport utility vehicles from the 2008 to 2010 model years, according to a report by the agency also posted Wednesday.

This investigation relates to a 2011 Chrysler recall of about 248,000 2010 Grand Caravans, Town and Country minivans and Journeys for an ignition-key problem that could also result in the engine’s being inadvertently turned off. That action also included about 12,000 Volkswagen Routan models from 2010 that were built by Chrysler.

But the safety regulators say they have received 23 complaints about ignition-key problems from owners of 2008 — 10 versions of those models that were not recalled and a few who said they have the recall fix and the problem occurred again. So, it is investigating whether the automaker should be required to expand the recall.

Chrysler could not immediately be reached for comment.

August 8, 2014

VW recalling 18,500 minivans for ignition problems

Washington — Volkswagen AG is recalling 18,500 2009 Routan minivans because the ignition key can move to the “off” or “accessory” position under rough road conditions, causing the vehicle to potentially stall and the airbags to fail in the event of the crash.

VW is the latest automaker to recall vehicles for ignition problems since General Motors Co. has recalled more than 17 million vehicles this year worldwide for ignition problems. Chrysler Group LLC — a unit of Fiat Chrysler Automobiles NV — built the Routan for VW — largely a rebadged Chrysler Town and Country/Dodge Grand Caravan — and informed VW of the need for the recall.

VW will modify the ignition switch and begin the recall this month.

In late June, Chrysler said it would recall nearly 696,000 minivans and SUVs worldwide under government pressure because ignition keys could rotate out of the "on" position, potentially causing stalling and the air bag not to deploy in a front-end crash. Chrysler said it was expand a 2011 recall — that also covered some Routan vehicles — to cover the 2009 Dodge Journey and 2008-09 Grand Caravan and Chrysler Town and Country "for inadvertent ignition key rotation from the run position to the accessory position."

VW has now recalled about 31,000 vehicles since 2011 for the issue.

Chrysler said it was fixing the vehicles by installing a more robust ignition module detent ring.

Chrysler said it had about 30 customer complaints and 465 warranty claims alleging inadvertent engine shut-off while driving — and reports of two rear-end collisions arising from the condition. There are no reports of deaths or injuries from air bags failing to deploy in crashes linked to the defect.

Chrysler disclosed that on June 17, NHTSA asked the automaker in a phone call to recall the 2008-09 vehicles. But the automaker is standing by its recall remedy — adding a detent ring to the switch to make it stiffer, instead of replacing the entire part — even though NHTSA has concerns it may not work.

Chrysler has now recalled about 1.7 million vehicles for ignition switch problems since 2011. But the National Highway Traffic Safety Administration still is investigating whether Chrysler's fix is adequate in most of the recalled vehicles. In July, Chrysler also said was recalling nearly 800,000 older Jeep SUVs for ignition switch problems, and is urging owners to only use the ignition key as the automaker works to find a fix.

The company said the recall covers some 2006-07 Jeep Commander and 2005-07 Jeep Grand Cherokee SUVs, and said its engineers are seeking a remedy. "Chrysler is committing now to conduct a recall out of an abundance of caution," the company said.

Chrysler advised owners to make sure there is enough clearance between their knees and the keys so that the key doesn't get bumped and accidentally turn off the engine. As a further precaution, owners are advised to remove all items from their key rings, leaving only the ignition key.

The problem is similar to the issue that has rocked cross-town rival General Motors Co. after it failed to promptly recall 2.6 million cars linked to at least 13 deaths when air bags failed to deploy after vehicles stalled. GM has recalled about 15 million other vehicles for other ignition problems this year.

In an interview in July, acting NHTSA Administrator David Friedman said the agency is looking more broadly at the issue of whether other automakers have ignition issues: "This whole GM Cobalt recall brought to light a whole set of new information about interactions between ignition switches and air bags. We quickly jumped on that new information ... We're still in that process."

The Commander and Grand Cherokee have a different ignition switch — an instrument panel mounted switch — compared to column ignition switches in the minivans.

Volkswagen will notify owners, and dealers will modify the ignition switch, free of charge. The recall is expected to begin this month. Owners may contact Volkswagen customer service at 1- 800-822-8987. Volkswagens number for this recall is 28G1/U8. Note: This campaign is an expansion of NHTSA Recall No. 11V-151.
From The Detroit News: VW recalling 18,500 minivans for ignition problems | The Detroit News
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Jeep Recalls 2016 to 2017 Cherokee to Address Power Transfer Unit Issue
Home > News > Recalls
8 May 2023, 16:22 UTC• By:
Mircea Panait
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The fifth – and also the final – generation of the Jeep Cherokee started production back in June 2013. The Illinois-based Belvidere Assembly Plant came to a screeching halt in February 2023, much to the disapproval of the United Auto Workers labor union.
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Chrysler, which is known for abysmal quality across the board, has recently issued a recall for 2016 to 2017 model year Cherokee vehicles over a potentially damaged power transfer unit. Nearly 26,000 units are called back, namely crossovers produced in the period between September 2015 through September 2016.

FCA US LLC, the American half of the Stellantis group, started investigating PTU failures in March 2023. Documents filed with the National Highway Traffic Safety Administration reveal that Chrysler is aware of 17 warranty claims, 6 service records, and 2 customer assistance records potentially related to this concern.

Due to relative movement of the power transfer unit between the differential's input splines and nine-speed automatic transmission's output shaft, a loss of engagement may occur. Not only does that result in a sudden loss of power to the front wheels while driving, but also the loss of the park function while stationary.

Chrysler started using more robust differential input splines in Cherokee production back on September 24, 2016. Care to guess what kind of remedy has FCA US LLC prepared for vehicles equipped with fragile input splines? In typical fashion, the peeps at Chrysler developed a software update. Said update is designed to engage rear-wheel drive and prevent rolling while in park by engaging the electronic parking brake in case of a failed input spline. Considering that Jeep's powertrain warranty lasts for 5 years or 60,000 miles (100,000 kilometers), all of the affected vehicles are out of warranty. That's why affected owners will be presented with a software update instead of a replacement PTU.

This isn't the first time Chrysler recalled the Cherokee over PTU issues. Not that long ago, certain 2014 to 2017 models had their power transfer units replaced at no charge to affected owners. Under recall number 20V-343, the American company called back 67,248 vehicles produced between April 2014 through October 2016.

Although nothing is official at the moment of reporting, there are suggestions according to which the Cherokee may come back in the form of a zero-emission crossover. The purported replacement may be manufactured at FCA's facility in Toluca, Mexico.

In the meantime, the 2023 model year Cherokee still is listed on the automaker's website. Slotted right above the $28,400 Compass, the $37,695 Cherokee is this expensive because it comes with many standard features right off the bat. Only two grades are available, namely the Altitude Lux and more expensive Trailhawk.

Both come standard with all-wheel drive, although the Trailhawk is one notch above its lesser sibling in terms of go-anywhere capability. The Altitude Lux comes exclusively with the 2.4-liter Tigershark, which packs 180 horsepower and 171 pound-feet (232 Nm). As for the Trailhawk, make that 2.0-liter Hurricane four-cylinder turbo with 270 hp and 295 lb-ft (400 Nm).


April 27, 2023 NHTSA CAMPAIGN NUMBER: 23V302000
Loss of Drive Power from Damaged PTU
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

NHTSA Campaign Number: 23V302000
Manufacturer Chrysler (FCA US, LLC)
Components POWER TRAIN
Potential Number of Units Affected 25,980
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
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April 27, 2023 NHTSA CAMPAIGN NUMBER: 23V303000
Unsecured Fuse inside High Voltage Battery
Excessive heat may cause the fuse to fail and result in a loss of drive power, increasing the risk of a crash.

NHTSA Campaign Number: 23V303000
Manufacturer Chrysler (FCA US, LLC)
Potential Number of Units Affected 2,564
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV). The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters are expected to be mailed June 16, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 53A. This recall is an expansion of previous recall 22V-768.
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Jeep Issues Cherokee Recall Over Increased Fire Risk, No Remedy Available Yet
16 May 2023,

Recently discontinued over dwindling sales, the fifth-generation Cherokee has been recalled over a concern that may lead to a fire. As per documents filed with the federal watchdog, the power liftgate module fitted to 2014 – 2016 models is prone to short circuit, even with the ignition off.
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FCA US LLC started investigating this problem in January 2022. The American half of Stellantis wouldn't have opened this investigation had it not observed increasing fire reports in 2014 – 2016 model year Jeep Cherokee vehicles. The safety boffins and engineers analyzed everything, from statements to fire patterns and supplier data, through April 2023. All told, the Auburn Hills-based automaker is aware of 50 customer assistance records, 23 warranty claims, and 21 field reports.

Said events took place in the period between July 26, 2017 and January 31, 2023. Affected vehicles were produced from February 27, 2013 through September 9, 2015, with FCA US LLC calling back a whopping 132,099 in the United States.

Supplied by Farmington Hills-based Flextronics International Ltd, the power liftgate module may short circuit due to its location. FCA US LLC describes it as a sport vulnerable to water intrusion, which is another way of saying that Chrysler's engineers haven't accounted for water intrusion while picking the location of the module. Adding insult to injury, FCA US LLC introduced a different module in vehicle production on September 9, 2015, a module more robust to water intrusion.

One has to ask why did Chrysler investigate said issue when Chrysler had already rectified it in production back in 2015? Whatever the answer may be, it's no wonder Chrysler products have such an abysmal reputation for quality and reliability.

According to the document attached below, no fewer than four part numbers are listed for the suspect module: 68146143AA, 68146143AB, 68146143AC, and 68146143AD. Owners are currently advised to park outside, away from other vehicles and buildings, in case of a fire. The remedy isn't currently available, which is all the more insulting to affected owners.

Given time, the American automaker will probably instruct its dealer network to replace the old module with the redesigned module. Extra sealing may also be in the offing, but alas, we don't know for certain just yet. Affected owners will be notified of this recall by first-class mail on or about June 30.

Production of the fifth-generation Cherokee, a.k.a. KL, came to a screeching halt on February 28 this year. Opened in 1965, the Belvidere Assembly Plant in Illinois is closed indefinitely, much to the ire of the United Auto Workers and 1,350 workers that had lost their jobs. Workers who – through the taxes they paid to the IRS – bailed out Chrysler back in 2009.

A redesign of the Cherokee is rumored to drop in 2025, probably on one of Stellantis' STLA platforms. Considering that Jeep intends to roll out electrified variants of its entire range by 2025, the Cherokee is likely to return as an EV.


May 11, 2023 NHTSA CAMPAIGN NUMBER: 23V338000
Electrical Short in Power Liftgate Module
A fire while parked or driving can increase the risk of injury.

NHTSA Campaign Number: 23V338000
Manufacturer Chrysler (FCA US, LLC)
Potential Number of Units Affected 132,099
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Owners are advised to park outside and away from structures until the recall repair is complete. The remedy is currently under development. Owner notification letters are expected to be mailed June 30, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
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May 11, 2023 NHTSA CAMPAIGN NUMBER: 23V336000
Missing Dashboard Air Bag Warning Label/FMVSS 208
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

NHTSA Campaign Number: 23V336000
Manufacturer Chrysler (FCA US, LLC)
Components EQUIPMENT
Potential Number of Units Affected 17,108
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters are expected to be mailed June 30, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.
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Jeep Gladiator and Wrangler windshields allegedly crack from small pebbles or temperature changes.

May 23, 2023 — A Jeep windshield class action lawsuit alleges Wranglers and Gladiators are equipped with defective windshields that crack, chip and fracture.

The lawsuit alleges the 2016-present Jeep Gladiator and Jeep Wrangler windshields create an "increased risk of accident, injury, or death."

Cracked and fractured Jeep windshields allegedly cause drivers problems with visibility and decrease the structural integrity of the Jeeps.

According to the windshield class action lawsuit, the Wrangler and Gladiator windshields crack for no reason or due to conditions that would not cause a non-defective windshield to fail.

The plaintiffs claim the Jeep windshield can crack due to simply using the defrosters or from small pebbles striking the glass.

"Plaintiffs and the other members of the Class have experienced broken windshields caused by minimal or no impact, or caused by temperature variations between the inside and outside of the vehicle which is to be expected during various times of the year in most climates." — Jeep windshield class action lawsuit
Jeep Cracked Windshield Lawsuit — The Plaintiffs
New Jersey plaintiff Jacob Reinkraut owns a 2016 Jeep Wrangler Rubicon, and on January 3, 2023, he was driving his Jeep when he noticed the windshield was cracked. He says he did not see anything impact the windshield, but his insurance company recommended he contact an auto glass company.

Plaintiff Reinkraut says he paid $625 for a replacement windshield.

North Carolina plaintiff Steve Smith owns a 2021 Jeep Wrangler Sahara 4xe, and in the Fall of 2022, Smith says he pulled his Jeep out of the garage on a 75-degree day and stood chatting with a neighbor for 10 or 15 minutes with the engine off.

When he got into the Wrangler he noticed the windshield was cracked.

With a $1,000 insurance deductible, he had to pay about $800 to have the Jeep windshield replaced.

Then in the Spring of 2023, he contends a gnat hit the windshield and caused a chip to develop which was filled in by an auto glass repair company.

Florida plaintiff Matthew Chapman owns a 2021 Jeep Gladiator Overland, but in the December 2022 he saw his Jeep windshield was cracked in two places. The plaintiff asserts nothing hit the windshield to create the cracks.

The plaintiff tried to have the Jeep dealership replace the windshield, but he was told the dealership did not deal with glass. He says he called an auto glass company which came to his home and replaced the windshield. His insurance company covered the cost of the repair.

The class action alleges Fiat Chrysler (FCA) allegedly knew or should have known the windshields were defective before the Jeeps were first sold.

According to the Jeep windshield lawsuit, the statute of limitations should be suspended (tolled) because the automaker allegedly concealed what it knew about the defective windshields.

Chrysler still doesn't warn owners about the alleged faults and dangers of the Jeep windshields and how the vehicles will continue to need expensive windshield repairs and replacements. FCA also has a duty to warn customers how the allegedly defective windshields will diminish the resale values.

The Jeep Wrangler and Jeep Gladiator windshield class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Reinkraut, et al., v. FCA US LLC.

The plaintiffs are represented by Nagel Rice, LLP, and Joseph Santoli, Esq
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